General terms and conditions
A. Terms and Conditions
§ 1 Scope, Customers
1. These general terms and conditions apply to all business relationships between the company "est.21 UNDERDOG REVANCHE", legally represented by Anthony Robinson, Bonner Straße 2, 65812 Bad Soden, (hereinafter referred to as "owner") and its customers in the respective at the time of the conclusion of the contract. They also contain important customer information required by law. Conflicting, deviating or supplementary general terms and conditions of the customer, even if they are known, are not part of the contract, unless the owner has agreed to conflicting, deviating or supplementary general terms and conditions of the customer in whole or with regard to individual regulations.
2. Customers of the owner within the meaning of these general terms and conditions are both consumers and entrepreneurs. Entrepreneurs within the meaning of § 14 BGB are natural or legal persons or legal partnerships who, when concluding a legal transaction, act in their commercial or independent professional activity. Consumers within the meaning of § 13 BGB are natural persons who conclude a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity.
3. Customers in Germany and abroad are supplied.
4. We do not offer our goods for resale purposes. We may, at our sole discretion, limit the quantities offered per person, household or order, and cancel orders placed by dealers, resellers or distributors. We reserve the right to discontinue business with customers who violate this policy.
§ 2 Offers and conclusion of contract via the website of the owner
1. All offers made by the owner are subject to change and non-binding. A contract between the owner and the customer is only concluded when the owner accepts an offer from a customer. The owner reserves the right not to accept an order in the event of spelling and calculation errors as well as errors on the website.
2. If a customer places an order on the website of the owner via the Internet, the owner will immediately confirm receipt of the order. This confirmation of receipt of the order does not yet constitute an acceptance of the offer, but only informs the customer that his order has been received by the owner.
3. By sending an order to the owner via the owner's website, the customer submits an offer to conclude a purchase contract with the owner. The acceptance of the offer and the conclusion of a contract with the owner take place by express declaration of acceptance by email or by sending the ordered goods to the customer. The owner is entitled to accept the contract offer made with the order via the website of the owner within 5 days of receipt of this offer by the owner by express declaration of acceptance or by sending the ordered goods. If the customer concludes his order with the payment instruction via the online payment service PayPal or PayPal Express, by credit card, or in advance, the contract is concluded at the latest when the payment instruction is submitted by the customer.
§ 3 Terms of Payment and Prices
1. Payment for the goods ordered by the customer is made by PayPal, credit card, or prepayment. The customer's payments are due immediately after the conclusion of the contract.
• Payment via PayPal / PayPal Express: o When paying via the PayPal payment service, the customer has the option of making a payment from his PayPal account.
• Payment by credit card: o When paying by credit card, the customer has the option of making a payment by credit card.
The price stated in the presentation of the goods is the total price including any applicable sales tax (currently 19%) and other price components, but plus delivery and shipping costs.
§ 4 Shipping costs and import duties
1. In addition to the purchase price, the owner charges the customer shipping costs. The amount of the shipping costs can be found on the website of the owner. In addition, customers are clearly informed of the shipping costs on the order page before placing an order.
2. In the case of deliveries of goods to countries outside of Germany, import duties may be incurred which the customer has to bear. The amount of import duties vary in different customs territories. The customer is responsible for the proper payment of all necessary duties and fees.
§ 5 Default in Payment
If the customer does not pay in response to a reminder from the owner that occurs after the due date has occurred, the reminder will result in default. During the delay, the customer has to pay interest on the money debt at a rate of 5% above the base rate.
§ 6 Delivery, shipping in several packages
1. Delivery is made to the delivery address specified by the customer when placing the order. If the customer / recipient specifies an alternative storage location with the shipping service provider, the transport risk for the package is transferred to the customer / recipient after delivery to the storage location.
2. If several items are ordered, the owner is entitled to send the goods to the customer in several packages, provided this is reasonable for the customer. Any additional shipping costs incurred as a result are borne by the owner.
§ 7 delivery times
The goods are regularly dispatched up to 5 working days, but in individual cases no later than 10 working days after receipt of the customer's payment via PayPal, credit card, or prepayment.
§ 8 Transfer of Risk
1. If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods goes with the handover, in the case of sale by mail with the delivery of the goods to the forwarding agent, the carrier or the person or institution otherwise assigned to carry out the shipment Buyers over.
2. If the customer is a consumer, the risk of accidental loss or accidental deterioration of the item sold does not pass to the buyer until the item is handed over, even if the item is sold by mail.
3. The transfer is the same if the buyer is in default of acceptance.
§ 9 retention of title
1. The delivered goods remain the property of the owner until they have been paid for in full.
2. In relation to customers who are entrepreneurs, the owner retains title until all claims to which we are entitled from the business relationship with the buyer for whatever legal reason have been met.
3. The customer is obliged to notify the owner immediately of any seizure or other impairment of the reserved goods by third parties.
§ 10 right of withdrawal, costs of return in case of withdrawal
1. Consumers have the statutory right of withdrawal. The owner informs customers, among other things, on his website about the existence or non-existence of a right of withdrawal as well as the conditions, details of exercise, in particular the name and address of the person to whom the withdrawal is to be declared and the legal consequences of the withdrawal. In addition, when ordering via the Internet, the customer will be informed in text form of the cancellation policy in accordance with the legal requirements at the latest when the contract is concluded.
2. Consumers have goods which, due to their nature, can normally be returned by post (including parcel services) to the owner immediately and in any case no later than fourteen days from the date on which the consumer informs the owner of the cancellation of this contract to be returned or handed over. The deadline is met if consumers send the goods before the period of fourteen days has expired. Consumers bear the direct costs of returning the goods.
3. The right of withdrawal does not exist in accordance with Section 312g Paragraph 2 No. 1 BGB, in particular not in the case of distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the Consumer-tailored.
§ 11 Warranty and Liability
The warranty rights of the customer and the liability of the owner are based on the statutory provisions.
§ 12 data protection
1. The company undertakes to treat customers' personal data confidentially. The collection, processing and use of personal data takes place in accordance with the statutory provisions. A transfer of personal data to third parties takes place exclusively in the context of contract processing. The data received from the customer are collected, processed and used by the owner to process the contract.
2. Customers can request their personal data stored by the owner at any time. Information can also be provided by email. Customers can contact the owner at any time for the deletion of user information within the framework of the statutory provisions. Further information on data protection can be found in the separate data protection declaration.
§ 13 Final provisions, place of jurisdiction, severability clause
1. German law applies to the legal relationship between the customer and the owner, excluding the UN sales law. If provisions of the state in which a customer who is a consumer has their habitual residence provide for consumer protection that does not exist under German law, then these provisions apply to the legal relationships between this customer and the owner.
2. If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Königstein im Taunus. The same applies if the customer is an entrepreneur and does not have a general place of jurisdiction in Germany or if the customer's domicile or habitual residence is not known at the time the action is brought.
3. The owner is not obliged to participate in a dispute settlement procedure before a consumer arbitration board, and the owner does not offer to participate in such a procedure.
4. Should individual provisions of these general terms and conditions be or become ineffective in whole or in part, this shall not affect the validity of the remaining provisions.
5. Contracts can be concluded in German or English.
Customer information
1. Information on the identity of the seller
The operator of the website, contractual partner and provider of this website is
Anthony Robinson
Bonner Strasse 2
65812 Bad Soden am Taunus
Germany
Email: info@ur-outfit.de
Internet: https://www.underdog-revanche.com
as well as https://www.ur-outfit.de
Register court: Koenigstein District Court
Sales tax identification number: DE343829889
2. Information about the statutory right of withdrawal for consumers
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
To exercise your right of withdrawal, you must inform the owner:
Anthony Robinson
Bonner Strasse 2
65812 Bad Soden am Taunus
Germany
Email: info@ur-outfit.de
by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse to reimburse goods that, due to their nature, can normally be returned by post (including parcel services) until we have received the goods back or until you have provided evidence that you have sent the goods back, depending on which is the earlier point in time.
You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract
est. 21 UNDERDOG REVANCHE
Owner Anthony Robinson
Bonner Strasse 2
65812 Bad Soden am Taunus
Germany
Email: info@ur-outfit.de
to be returned or handed over.
The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
Shipping costs
The cost of shipping the goods will be reimbursed to the customer. This does not apply to surcharges that the customer has chosen voluntarily (e.g. express delivery). If the customer sends back only part of the goods (partial cancellation), the part of the shipping costs that was attributable to these goods must be reimbursed. If the delivery falls below the limit for free shipping after a partial cancellation, the customer will be charged the shipping costs retrospectively.
Return costs
The return is legally at the expense of the customer.
Depreciation
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Information on the essential characteristics of the goods The essential characteristics of the goods result from the respective product descriptions of the listed products.
Information on the conclusion of the contract The contract is concluded if you place an order on our website, in accordance with Section 2 of our General Terms and Conditions.
Information on payment and delivery You can find our terms of payment and delivery under § 3, § 4, § 5 and § 6 of our general terms and conditions.
Information about technical steps that lead to the conclusion of a contract
A purchase contract is concluded through an offer and acceptance.
You can place an order on our website by placing a selected product in the shopping cart. To do this, you can click the "Add to cart" button on the product page. If you wish, you can then add other products to the shopping cart in the same way.
After selecting the product or products, you can click the "shopping cart" button. A new page then opens showing the previously selected contents of the shopping cart.
Immediately from the shopping cart page you have the option of using the "Next" button to continue shopping without registering as a customer, to open a new personal customer account, or to log in using an existing customer account.
After entering your data required for the order or after displaying the existing customer data, you have the option of specifying the shipping details and the method of payment.
You can use another button to check the previous information on the item, address, shipping method and payment method again.
Then click the "Buy" button, make an offer to buy the item (s) you have selected.
The acceptance by us takes place in accordance with § 2 of our general terms and conditions.
Information on saving the text of the contract
If you place an order via our website, the text of the contract will be saved by us and, upon request, sent to you by email or post together with the general terms and conditions valid at the time the contract was concluded.
Information about the technical means to recognize and eliminate input errors
Before submitting the binding order, you can continuously correct your entries using the input devices you use (usually keyboard and mouse). In addition, all entries are displayed again in an overview before the binding submission of the order and can also be corrected there using the input devices you use.
Before the binding order is placed, there is always the option of canceling an order process by closing your internet browser.
Information about the languages available for the conclusion of the contract The German and English languages are available for the conclusion and processing of the contract as well as for customer service.
Information about the statutory warranty rights for goods and customer service.
Customers are entitled to statutory warranty rights for goods.
If you have any questions about our products, you can contact our customer service at info@ur-outfit.de.
There are no costs for customer service beyond the usual connection fees. At the moment you can only contact us by email.
Exchange / return
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Orders can be canceled and sent back to us within 14 days of receipt. The buyer bears the costs of the return.
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The address for the return is:
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est. 21 UNDERDOG REVANCHE
Owner Anthony Robinson
Bonner Strasse 2
65812 Bad Soden am Taunus
Germany
Worn and / or washed clothes / shoes / caps cannot be returned or exchanged.
In this case there is no entitlement to a refund of the purchase price or an exchange.
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The invoice amount will always be reimbursed to the same means of payment with which the order was placed.
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The processing of a return can take up to 14 working days.
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data protection
Information on data protection Our data protection practice is in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). For detailed information, please refer to our separate data protection declaration.